Last updated: 21.11.2018

This Privacy Policy will provide detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.
The type of information we collect depends on the services that you use and what you choose to provide. The types of data we collect with your direct consent may include: name, email address, telephone number/s, and other personal information relevant to your interactions with Norwegian Guide Service AS.

Your data is collected and held by Norwegian Guide Service AS under the terms of the General Data Protection Regulation (GDPR).

For more information and your rights under the GDPR, please follow this link: https://ec.europa.eu/info/law/law-topic/data-protection

Data collection
Norwegian Guide Service AS may collect and use the following information:
Data collected from users via cookies for enabling web-services
Contact details and personal information obtained directly from users for marketing and recruitment purposes
Personal information obtained directly from users, employees and consultants for operational and accounting/salary purposes

Data sharing
We do not sell or rent any data with other companies and businesses. Norwegian Guide Service AS may share your information with our partner companies for recruitment and accounting/salary purposes.

Data retention
Norwegian Guide Service AS will only store information for as long as necessary; this timeframe will depend on the purpose for which this information was provided and collected:
Personal information of employees and consultants for as long as there is a contractual relationship and/or legal obligations
Contact details and personal information collected for recruitment purposes for as long as the recruitment period is active
Contact details and personal information collected for marketing purposes for as long as the marketing period is active

Users’ data will be removed from our systems once the relevant purposes and timeframes have elapsed.

Your data rights
Under the GDPR, you have the following data rights:
To receive a copy of any data we hold on you
To lodge a complaint with a Data Protection Authority (DPA)
To withdraw your consent to the use of your data at any time

If you wish to address either of the above points 1 or 3, please contact us at dataprotection@norwegianguideservice.no

Marketing
Unless you have specifically given us consent, we do not collect any contact details and will never send you any direct communications.

Links to other websites
Links within this site linking to other websites are not governed by this Privacy Policy. If you have questions about how a site uses your information, you will need to refer to that site’s privacy statement.

Security
We take precautions to protect your information. When you submit sensitive information via the website or by other means, your information is protected both online and offline.

Wherever we collect sensitive information online, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the web page.

Only employees who need the information to perform a specific job (for example, accounting or administration) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Changes to this Privacy Policy
Norwegian Guide Service AS may occasionally change this policy by updating this page. This policy is effective from 21st November 2018.