Norwegian Guide Service has been providing guide services for cruise and private guests since 1991 and continues to be one of the leading guide agencies in Norway with around 60 tour guides, and approximately 5000 guide assignments per year.
What is the job?
Office Administration Assistant
100% position, temporary employee (summer)
Skoltegrunnskaien 1, 5035 Bergen
Start May 2023
End September 2023
200 NOK /h payment rate
We are looking for a summer assistant to join our office administration team with exciting tasks in a dynamic and high-tempo work environment. Your goal will be to help facilitate great experiences for our guides and customers.
You will often be a contact point for the Guides with our company, so you need to be a caring and friendly person, someone they can trust. Your skills in relationship building and management, emotional maturity and intelligence as well as your excellent communication skills will serve you well in this position.
It is also important that you can work collaboratively within a team, and well as being able to prioritise and manage your workload independently.
Your working schedule would be predictable yet flexible. Working hours are largely determined by the cruise schedule, falling between 10:00 - 17:00, with exceptions. Workdays include some weekends and public holidays where necessary. Some busy periods during the season may require working overtime.
You should be fully available throughout the entire working period May – September, inclusive.
Your main tasks would include:
Communicating and coordinating with our Guide Team
Managing bookings & customer service
Organising team events
Customer service and sales
Office administration tasks e.g. document preparation
Other operational tasks e.g. on-pier support (outside), duty phone
What are the requirements?
Experience with team management/HR/onboarding
Experience with customer service and/or sales
Experience with office administration and Microsoft 365
Knowledge of Bergen and Vestland surrounding areas
English level C1 or above
Norwegian level B2 or above
Other languages are desirable but not a requirement
Relevant studies can serve as a replacement for experience
What will you gain?
Competitive salary and attractive office environment
Flexible working schedule
A combination of office and person-to-person tasks
Professional growth through experience and mentorship
Possibility for further career within the network of companies in tourism
How to apply
Tell us about yourself. Start with a one-way video interview 👋