GuideApp privacy

GuideApp Services and Technologies 

Updated April 2023 

We use services and technologies that support our app and service towards users.

Essential services/technologies 

The services and technologies listed below are required to navigate our platform and to use its core features. Without the use of such technologies, the proper functioning of our platform cannot be guaranteed. You cannot opt out of these technologies. 

Google Firebase

This is a mobile and web application development service. 

Purposes of data collection and processing: Product development 

Technologies used: Cookies 

Data collected: Configuration of app settings, IP addresses, app data 

Processing company: Google Ireland Limited* 

Location of processing: European Union 

Transfer to third countries: none 

Firebase Authentication 

This is a mobile and web application development service. 

Purposes of data collection and processing: Product development 

Technologies used: Cookies 

Data collected: Configuration of app settings, IP addresses 

Processing company: Google Ireland Limited* 

Location of processing: European Union 

Transfer to third countries: United States of America (user account verification servers) 

Firebase In-App Messaging 

This is a cross-platform messaging solution. 

Purposes of data collection and processing: Targeted messages and communications 

Technologies used: Cookies, Javascript 

Data collected: Message Exchanges, message text, installation ID 

Processing company: Google Ireland Limited* 

Location of processing: European Union 

Transfer to third countries: none 

Firebase Cloud Messaging 

This is a cross-platform messaging solution. 

Purposes of data collection and processing: Targeted messages and communications 

Technologies used: Cookies, Javascript 

Data collected: Message Exchanges, message text, installation ID 

Processing company: Google Ireland Limited* 

Location of processing: European Union 

Transfer to third countries: none 

Firebase Remote Config 

This is a cloud service that lets us change the behaviour and appearance of your app without requiring users to download an app update. 

Purposes of data collection and processing: Optimisation, maintenance, improvement of service 

Technologies used: Cookies 

Data collected: Application logs, installation ID, mobile application information, application data, app update data 

Processing company: Google Ireland Limited* 

Location of processing: European Union 

Transfer to third countries: none 

Firebase Cloud Functions 

This is a cloud-based service that allows for added functionality and communication between cross-platform services. 

Purposes of data collection and processing: Message delivery, data updates, verification 

Technologies used: Cookies, Typescript 

Data collected: Configuration of app settings, IP addresses, app data 

Processing company: Google Ireland Limited* 

Location of processing: European Union 

Transfer to third countries: none 

Firebase Firestore 

This is a cloud-based database service. 

Purposes of data collection and processing: Data storage 

Technologies used: Cookies 

Data collected: IP addresses, app data 

Processing company: Google Ireland Limited* 

Location of processing: European Union 

Transfer to third countries: none 

Processing Company 

*Google Ireland Limited 

Google Building Gordon House, 4 Barrow St, Grand Canal Dock, Dublin 4, D04 E5W5, Ireland 

Retention Period 

The data will be deleted as soon as it is no longer needed for processing purposes 

Data Recipients 

Alphabet Inc., Google LLC, Google Ireland Limited 

Google Cloud Subprocessors list 

https://cloud.google.com/terms/subprocessors

Privacy Policy of the Data Processors 

Read more about data processing for Google Firebase services: https://firebase.google.com/terms/data-processing-terms

To request data deletion or access, please contact post@norwegianguideservice.no